The Edinburgh International Festival is looking for a Ticketing Team Leader to join the team. We want you to help us present this unparalleled celebration of the performing arts, which brings some of the most exciting and creative artists working today to audiences from around the world.  

The Edinburgh International Festival is an equal opportunity employer, and we value diversity. We believe that an inclusive culture is the foundation for a successful workplace, and we strive to grow our diverse representation across our staff, our artists, and our audiences.

We are collecting data to measure the effectiveness of our recruitment methods, to ensure that they are fair. We strive to ensure our opportunities are accessible to people from all backgrounds.
We actively encourage applications from currently under-represented groups. We have identified ethnic minority backgrounds, and disabilities as the key areas we would like to focus our recruitment efforts in.

The role of the Ticketing Team Leader is to support the Ticketing Customer Assistants to deliver an efficient, high-quality box office service to all Edinburgh International Festival customers booking across all sales channels – over the phone, in person and online. They should display excellent leadership and communication skills and ensure the highest standard of customer service is maintained throughout the ticketing team. Ticketing Team Leaders may also be required to assist with selling tickets during busy sales periods.

Closing date for applications is 9am on Tuesday 7 January 2024

Interviews will be held Tuesday 14 and Wednesday 15 January 2025

Funded by The City of Edinburgh Council and Creative Scotland.
Registered charity number SC004694.