Contact Us
Contact Us
Booking for the 2025 International Festival is now open.
If you have a ticketing enquiry, please visit the how to book page.
Get in touch
For general enquires, it's worth checking our FAQ page to see if we have already answered your query.
For membership enquiry, contact the membership team on [email protected].
For performing enquiries, contact [email protected].
Please note The Hub is not available for event hire.
How we handle feedback and complaints
We are committed to providing a high-quality experience for everyone. We welcome all feedback on how we can improve and aim to resolve any complaint as quickly as possible.
We actively seek audience feedback through regular surveys and online feedback forms. This is usually anonymous, but if it highlights an issue that could be improved with immediate action, it will be passed on to the appropriate member of staff. Issues that cannot be remedied immediately are collated and considered as part of regular review meetings.
Our aim is to make this process accessible to all. If you experience any barriers in accessing this written policy, or in providing feedback or making a complaint in writing, please email [email protected] and we will be happy to discuss alternative formats that are accessible to you.
The Team
Chair
Keith Skeoch
Royal Patron
HRH The Duke of Edinburgh
Festival Director
Nicola Benedetti
[email protected]*
*performing enquiries sent to this address will not be acknowledged. All performing enquiries should be sent to [email protected]
Executive Office
Chief Executive
Francesca Hegyi
Head of Strategy
Katie Paterson
[email protected]
Personal Assistant to the Festival Director
Maebh Martin
[email protected]
External Affairs Manager
Katy Taylor
[email protected]
Operations
Director of Finance & Commercial
Susan McIntosh
[email protected]
Head of Finance
Andrew Brownlie
[email protected]
Head of People and Culture
Sam Mudie
[email protected]
HR & Payroll Manager
Kirsten Stewart
[email protected]
Programming
Creative Director
Roy Luxford
[email protected]
Head of Artistic Management
Paul Sharp
[email protected]
Senior Programme Manager
Emma Hay
[email protected]
Chorus Manager
Gemma Wallbanks
[email protected]
Music Programme Manager
Kirsty Hughes
[email protected]
Head of Music Programme
Nicolas Zekulin
[email protected]
Artistic Co-ordinator (Contracts)
Micaela Thomas
[email protected]
Artistic Co-ordinator (Logistics)
Alice Russell
[email protected]
Music Production Manager
Hal Hutchison
[email protected]
Chorus Director
James Grossmith
[email protected]
Audiences
Discovery and Participation
[email protected]
Digital
[email protected]
Press and Media
[email protected]
Box Office
[email protected]
Development
Development Director
Katherine Planas
[email protected]
Head of Partnerships
Ally Steel
[email protected]
Corporate Partnerships Manager
Alyson Orme
[email protected]
Project Coordinator
Sarah Broadwell
[email protected]
Head of Philanthropy
Kate Garbutt
[email protected]
Philanthropy Manager
Katherine Shaw
[email protected]
Individual Giving Manager
Sebastian King
[email protected]
Membership Officer
Holly Johnson
[email protected]
Head of Events & Stewardship
Claire Macdonald
[email protected]
Production
Head of Production
Paul Claydon
[email protected]
Production Co-ordinator
Julia Hickey
[email protected]
Board of Trustees
Sir Keith Skeoch (Chair)
Lara Akeju
Leonie Bell
Chris Condron
Flure Grossart
Francesca Hegyi
Ann Henderson
Councillor Joanna Mowat
Martin Nolan
Councillor Hal Osler
Spiro Phanos
Caroline Roxburgh
Yasmin Sulaiman